Satisfaction Guarantee

It's our commitment to...

We want to make your shopping experience with us the BEST you have ever had online. That is why your order is backed by a 100% Money Back Guarantee!

Our 30-Day Guarantee gives you plenty of time to check items for color, high-quality, and approval from your family and friends. If for any reason you need to return or exchange an item, be sure to see our Return Policy and then simply contact our Customer Service department for further instructions.

We highly encourage you to call and ask any questions you can think of before purchasing, to be sure the item is what you want. Shipping charges are non-refundable. Return shipping costs will be paid by the customer. Shipping bird cages back and forth is very expensive and greatly increases the chances of product damages.

We would like you to understand that all information listed on our website is information only. Typos, accessories shown in pictures and represented in the words of these pages may change at anytime to reflect the actual cage you are ordering. If there are typos or incorrect information, we will try to satisfy your needs however possible, with the understanding that this is not always possible. We will also try to correct any mis-leading information immediately to ensure it doesn't happen further.